Sutherland Recruitment 2026 The company is inviting applications for Customer Support Associate and Help-Desk Associate positions. Candidates who have completed their 12th standard or graduation can apply, depending on the role. Selected candidates may receive salaries of up to ₹41,600 per month, along with training programs, performance incentives, and career advancement opportunities.
Applicants interested in these positions should submit their applications before 28 June 2026.
About Sutherland
Sutherland is a globally recognized business process transformation and digital services company. The organization provides customer experience management, technical support, artificial intelligence solutions, analytics, and digital consulting services to clients across various industries worldwide.
With a strong focus on innovation, employee development, and customer satisfaction, Sutherland has become one of the preferred employers for professionals seeking careers in customer support and IT services.
Sutherland Recruitment 2026 Overview
| Particulars | Details |
|---|---|
| Organization | Sutherland |
| Job Roles | Customer Support Associate, Help-Desk Associate |
| Employment Type | Full-Time |
| Work Mode | Hybrid / Work From Home (Role-Based) |
| Qualification | 12th Pass / Any Graduate |
| Experience | Freshers & Experienced Candidates |
| Salary | Up to ₹41,600 Per Month |
| Application Fee | Nil |
| Last Date to Apply | 28 June 2026 |
| Job Location | Navi Mumbai & Hybrid Work Model |
Available Vacancies
1. Customer Support Associate
This role is suitable for candidates interested in customer service, communication, and client relationship management.
Key Responsibilities
- Respond to customer queries via phone, email, and chat.
- Deliver accurate and timely support solutions.
- Maintain a professional and customer-focused approach.
- Resolve complaints and service-related issues efficiently.
- Maintain records of customer interactions.
- Meet productivity and quality standards.
- Build positive customer relationships.
- Ensure high customer satisfaction levels.
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2. Help-Desk Associate
The Help-Desk Associate position focuses on technical support and IT service operations.
Key Responsibilities
- Handle IT incidents and service requests.
- Perform first-level troubleshooting.
- Escalate unresolved issues to specialized teams.
- Reset user passwords after verification.
- Manage Active Directory user accounts.
- Support global users through calls, emails, and chat.
- Maintain distribution lists and security groups.
- Provide assistance using ServiceNow and related support tools.
- Create and manage client and vendor accounts.
Educational Qualification
Customer Support Associate
| Qualification Requirement |
|---|
| 12th Pass Candidates Eligible |
| Graduates from Any Discipline Can Apply |
Help-Desk Associate
| Qualification Requirement |
|---|
| Bachelor’s Degree from a Recognized University |
Candidates with strong communication skills and basic computer knowledge may have an advantage during the selection process.
Read More:Amazon Work From Home Recruitment 2026
Age Limit
| Criteria | Details |
|---|---|
| Minimum Age | 18 Years |
| Maximum Age | Not Specified |
Communication Skills
- Excellent verbal communication
- Strong written communication
- Professional email writing skills
- Customer interaction abilities
Technical Skills
- Basic computer knowledge
- MS Office proficiency
- Typing and keyboard skills
- Basic troubleshooting knowledge
Soft Skills
- Problem-solving ability
- Analytical thinking
- Multitasking capability
- Time management
- Customer-focused mindset
- Organizational skills
Salary Details
Sutherland offers competitive compensation packages based on qualifications, experience, location, and job role.
| Position | Expected Salary |
|---|---|
| Customer Support Associate | Up to ₹41,600 Per Month |
| Help-Desk Associate | As Per Company Standards |
Note: Actual salary may vary based on experience, interview performance, and company policies.
Employee Benefits
Selected candidates may receive the following benefits:
Financial Benefits
- Competitive salary package
- Performance-based incentives
- Annual salary revisions
Read More:Exim Bank Recruitment 2026
Health & Insurance Benefits
- Health insurance coverage
- Life insurance benefits
- Paid sick leave
Work-Life Balance
- Paid vacation leave
- Hybrid working opportunities
- Flexible work arrangements
Learning & Development
- Professional training programs
- Skill enhancement sessions
- Career development initiatives
- Internal promotion opportunities
Additional Perks
- Employee recognition programs
- Team engagement activities
- Supportive workplace culture
- Corporate learning resources
Selection Process
The recruitment process may include the following stages:
| Stage | Description |
|---|---|
| Application Screening | Verification of eligibility and profile review |
| Online Assessment | Aptitude or skill-based evaluation |
| Interview Round | Telephonic, Virtual, or Face-to-Face Interview |
| Final Selection | Offer Letter and Joining Process |
Selection procedures may vary depending on the role and business requirements.
Experience Requirements
One of the major advantages of this recruitment drive is that prior experience is not mandatory.
Eligible Applicants
- Freshers
- Experienced Professionals
- Recent Graduates
- Career Starters
- 12th Pass Candidates
Candidates from different educational backgrounds can apply if they meet the eligibility requirements.
Why Consider a Career at Sutherland?
Many professionals choose Sutherland because of its employee-focused work culture and career development opportunities.
Key Advantages
- Global work environment
- Career growth opportunities
- Competitive salary structure
- Hybrid and remote work options
- Comprehensive training programs
- Exposure to international clients
- Employee-friendly policies
- Internal job mobility opportunities
Important Dates
| Event | Date |
|---|---|
| Application Start Date | Applications Open |
| Last Date to Apply | 28 June 2026 |
Candidates are encouraged to submit their applications early to avoid last-minute technical issues.
Application Fee
Good news for applicants—there is no application fee.
| Category | Fee |
|---|---|
| General | ₹0 |
| OBC | ₹0 |
| SC | ₹0 |
| ST | ₹0 |
| Female Candidates | ₹0 |
Important Advisory for Job Seekers
Applicants should remain cautious of fraudulent recruitment activities. Genuine employers do not ask candidates to pay money for:
- Job offers
- Interviews
- Training programs
- Document verification
- Recruitment processing
Always verify recruitment information through official company sources before sharing personal details.
Read More:Exim Bank Recruitment 2026
Final Conclusion
Sutherland Recruitment 2026 offers excellent opportunities for candidates seeking customer support jobs, help desk careers, private sector employment, and work-from-home opportunities. With openings for both freshers and experienced professionals, competitive salaries, career development programs, and employee benefits, this recruitment drive can be a valuable career opportunity.
Interested candidates who meet the eligibility criteria should complete their applications before 28 June 2026.
Important Apply Links
| Description | Link |
|---|---|
| Customer Support Associate Application | CLICK HERE |