Accenture Hiring Utility Bill New Associate is inviting applications for the position of Utility Bill New Associate in Chennai. This is a full-time, non-voice back-office role designed for fresh graduates and candidates with up to one year of experience who want to begin their professional journey with a globally recognized organization.
This opportunity is well-suited for individuals who prefer written communication, data handling, and structured work processes instead of voice-based customer support.
Job Overview – Utility Bill New Associate
| Job Detail | Information |
|---|---|
| Job Title | Utility Bill New Associate |
| Job ID | AIOC-S01628751 |
| Work Type | Full-Time |
| Location | Chennai |
| Experience Required | 0–1 Year |
| Qualification | Any Graduation |
| Job Category | Backoffice – Service Desk (Non-Voice) |
About Accenture
Accenture is a multinational professional services organization that delivers solutions in technology, consulting, operations, digital transformation, cloud computing, and security services. With operations across more than 120 countries and a workforce of over 700,000 professionals, the company supports businesses in improving efficiency and customer experience through innovative solutions.
Accenture is recognized for its structured learning programs, transparent work culture, and long-term career development opportunities for entry-level professionals.
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Role Description – What Does the Job Involve?
As a Utility Bill New Associate, you will work in Accenture’s non-voice customer support operations. The role focuses on managing service requests, resolving customer concerns through written communication, and supporting internal teams with data and administrative tasks.
This position plays a vital role in ensuring smooth service delivery while maintaining accuracy and quality standards.
Key Responsibilities
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Handle customer queries, complaints, and service requests via email, chat, and internal tools
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Record, analyze, and resolve incidents following standard procedures
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Close tickets within defined SLA (Service Level Agreement) timelines
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Perform data processing and documentation tasks related to operations
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Support service restoration during unplanned interruptions
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Maintain service quality and compliance with company policies
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Roles & Work Expectations
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Solve routine issues using predefined workflows and instructions
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Work under the guidance of a team supervisor
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Follow structured operating procedures and task guidelines
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Take responsibility for individual work outcomes
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Collaborate with team members to achieve service targets
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Be flexible to work in rotational shifts if required
Eligibility Criteria
| Requirement | Details |
|---|---|
| Education | Any Graduate (All streams eligible) |
| Experience | Freshers & up to 1 year |
| Skills Needed | Basic computer knowledge, attention to detail |
| Shift | Rotational shifts (if required) |
| Location | Chennai |
| Other | Willingness to learn and adapt to processes |
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Why Consider This Opportunity at Accenture?
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Entry-level role in a reputed multinational company
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Professional training and skill development programs
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Exposure to global service desk and back-office operations
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Supportive and structured team environment
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Clear career growth pathways within the organization
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Application Process
Candidates who meet the eligibility criteria can apply through Accenture’s official careers portal.
Steps to Apply:
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Visit Accenture Careers website
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Search using Job ID: AIOC-S01628751
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Select Utility Bill New Associate – Chennai
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Complete the online application form and submit your details
Applicants are advised to apply only through the official website to ensure authenticity and data security.
Final Thoughts
The Utility Bill New Associate role at Accenture is a suitable opportunity for fresh graduates looking to start a professional career in non-voice back-office operations. With structured training, global exposure, and a stable work environment, this position offers a solid foundation for long-term career development in the IT and business services sector.
Accenture Hiring Utility Bill New Associate – Click Here